Frequently Asked Questions
Directions, Admissions, Amenities, and Policies
Where is Sahara Sam’s Indoor Water Park Located?
535 North Route 73
West Berlin, NJ 08091
If you are using a GPS, use 160 Cooper Road, West Berlin, NJ 08091. This is our back entrance.
Take Exit 4 of the NJ Turnpike or 36A off I295
What are the options for admission?
You may purchase admission by the day, or for the year with an annual pass. Sahara Sam’s has specials listed from the home page when available.
Do I need to pay if I am not swimming or just spectating?
Yes, Sahara Sam’s is a participatory park and you will need a ticket for admission.
How long are the wristbands valid?
The wristband is valid for the entire day. You may exit the facility and return into the park the same day so long as you keep your wristband on.
What age is considered an adult?
Any individual over 18 years of age is considered an adult.
Are children under a certain age free?
Children (2) and under FREE however Sahara Sam’s reserves the right to ask for proof in the event there is a clear discrepancy and reserves the right to change policy.
Are adults/seniors over a certain age free?
Guests 65 years of age or older are eligible for free general admission. Identification (license, passport, state issued I.D.) must be presented prior to admission. This discount is not available for special events.
Is Sahara Sam’s Oasis Indoor Water Park open to the public?
Yes, we are not a private facility. Any person can enjoy our park.
What happens if a wristband needs adjustment or is lost?
Guests with a wristband in need of an adjustment must have the Guest Services desk remove and replace the wristband. Ripped or torn wristbands require the original receipt from purchase for replacement.
Facilities and Amenities
Do you have a lost & found?
Yes we do. Our lost and found is available during our hours of operation. For sanitary reasons, we cannot store wet clothing, towels, or any other fabric items left at the water
Are Showers available in the Facility?
Yes, in the men’s and women’s locker rooms. There is also a family restroom equipped with a shower. We do not provide toiletries.
Are water shoes required?
No. However, for the safety and health of guests we certainly recommend them.
Are towels provided ?
No, you can bring your own towel or purchase one from our merchandise counter, if in-stock.
Is there seating available in the water park?
Yes, there are tables and chairs available on a first come first serve basis. Tables are to be used exclusively for eating and you are not permitted to occupy a table for your entire stay.
Do you sell food?
Sahara Sam’s Oasis Indoor Water Park has a full service cafe and lounge area. Outside Food and Beverage is prohibited in the building.
Is there an arcade or game room in the water park?
We have a 3,000 square foot, modern arcade. It is well-maintained with the newest and most-exciting games. We also have a fantastic redemption counter stocked with goodies you and your family will love.
Can Sahara Sam’s be reserved for parties?
Yes! Click here for party information!
What about water safety? Are there lifeguards?
We are concerned about the safety and security of all guests. Sahara Sam’s maintains certified lifeguards within the park during all operating hours. Safety rules are posted at each pool and attraction. Nevertheless, we urge parents to teach their children about water safety prior to visiting the water park. Please be sure non swimmers or weak swimmers wear life vests. Complimentary life are located inside the water park.
Is there a general waiver to the water park?
There is no general waiver to the water park.
Do you offer locker storage?
We offer both Small and Large lockers for daily rental on a first come first serve basis. Guest must either stow their belongings and personal items in a locker or in their vehicles. Only towels are permitted in the water park. Because our guests eat at the tables throughout the water park, we do not allow bags and personal items to be stored there. We are not responsible for lost or stolen articles.
Can guests bring their own food and drinks into Sahara Sam’s Oasis Indoor Water Park?
No outside food or beverage is allowed in the park with some small exceptions. (See next FAQ item)
What is the policy for bringing in food if you have a special dietary/medical need?
No outside food or beverages are allowed into the water park or arcade with the following exceptions:
- Any food required for medical purposes or medically indicated nutritional supplements. Examples: small juice boxes for diabetics
- Special food products for those with food allergies, if we do not supply them.
- Baby food/baby formula.
- All outside food must be in plastic containers.
Exceptions will be made on a case-by-case basis. Exceptions will not be made for food requirements based on ethnic or religious beliefs.
Are swimming goggles permitted?
Swimming goggles are permitted with the exception of on the slides and at the discretion of the lifeguards. Flotation devices of any kind are not permitted inside the water park.
Are there any health restrictions relative to the water park attractions?
It is recommended that persons with pre-existing medical conditions and women who are pregnant not participate. Each individual is encouraged to evaluate his or her own ability to participate.
Are children who wear regular diapers permitted in the water park?
Please be sure to pack a swim diaper or purchase one from our merchandise counter, if in-stock.
Can children be left unattended in the facility?
Children under 13 years of age are required to be accompanied by an adult for safety and supervision. Sahara Sam’s Oasis is concerned for the welfare of all younger children.
Can you smoke at the park?
Sahara Sam’s is a smoke-free facility. You may not smoke in or around the facility. If you feel the need to smoke, you may do so in your personal vehicle.
Are cell phones and tablets allowed in the park?
Cellphones, tablets and similar electronic devices are allowed at the park.
We do advise that all guests using phone or tablet apps while in the park, for your safety as well as other guests, please be aware of your surroundings at all times and maintain a proper lookout for other patrons and attractions. There are areas of the park where guests are not allowed to enter, so please be aware of those areas and abide by the rules of the park.
Does my online ticket expire?
Day tickets purchased online require an attendance date to be chosen at the time of purchase. Your online ticket is only valid for the date you selected.*
Are my online tickets refundable?
Sorry, all online purchases are final.
Why do I need to choose my attendance date when I purchase online?
For the best experience, Sahara Sam’s limits the capacity of our park. We encourage guests to buy online to guarantee their admission on a specific date. We do not guarantee tables and chairs, these are available on a first come first serve basis.
How do I redeem my online ticket?
Tickets, vouchers, and passes purchased online are delivered to your email address after purchase. You will need to print this ticket and bring it with you the day of your visit. Sorry, Sahara Sam’s cannot print tickets for you. A photo ID is required for the redemption of each online ticket.