Guests with Disabilities


Guests with Disabilities

The following sections are for guests who plan to visit or are visiting Sahara Sam’s and are seeking more information on wheelchairs, service animals, pool access and personal care attendant guidelines.

Wheelchairs

While Sahara Sam’s doesn’t have wheelchairs for rent at the park, guests may use their own wheelchairs or Electronically Controlled Vehicles (ECV’s). If any assistance is needed maneuvering throughout the indoor and outdoor park, guests should ask the nearest staff member to contact a manager.

Service Animals

Trained service animals are welcome at our Sahara Sam’s Indoor and Outdoor Waterpark. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals.

 

Service animals must be house broken and remain on a leash or harness and under the control of their handler at all times. Guests whose service animal demonstrates aggressive and/or annoying actions toward a Guest or Team Member will be directed to remove the animal from the park.

 

Service animals are welcome in most locations of the park. Our attractions are not equipped or designed for accessibility to service animals. Therefore, a member of your party must be available to stay with the animal while you use the attractions.

 

Sahara Sam’s Team Members will not take responsibility for, or provide care to any service animal.

 

Should your service animal need to relieve itself, please visit the grassy area out front of the park’s main entrance. Sahara Sam’s guests are permitted to exit and re-enter the park during the day of their visit.

Pool Access

Sahara Sam’s Indoor and Outdoor Waterpark has ease-of-access entry to a number of our attractions for guests with disabilities or guests who require a more convenient entry.

 

The following attractions have zero depth entry:

  • Splish Splash Outdoor Kid Pool
  • Rip N’ Roll Wave Pool
  • Congo Bongo Lazy River
  • Lizard Lagoon Indoor Kid Pool

 

The following attractions have transfer lift chair access:

  • Sam’s Slamdunker Basketball Pool
  • Cleopatra’s Cove Indoor Leisure Pool
  • Blue Lagoon Outdoor Leisure Pool

Personal Care Attendant

The Personal Care Attendant (PCA) program is designed to accommodate guests with disabilities who are in need of support services such as personal hygiene, eating, toileting, transferring, safe movement, maintaining continence and/or medication management, in order to participate in the Park’s goods, services and attractions. The PCA’s attendance is required to enable the guest to participate in the Park’s goods, services and attractions. The PCA is not a guest and shall not participate in any of the Park’s good, services or attractions separate and apart from their client. The PCA receives compensation for the PCA’s services, and the PCA is professionally licensed as a home health aide. If the Park discovers that the guest or the PCA has misrepresented the purpose of the PCA or that the PCA has acted as a patron of the Park as opposed to a PCA, the PCA and the guest will be expelled from the Park and may be barred from future entry.

Contact Us

  • Questions? Comments? Please fill out this form and we will get in touch with you shortly.

  • This field is for validation purposes and should be left unchanged.